Department
Coming soon
Vitta Kavach
Vitta Kavach — Banking Fraud Complaint Triage
Challenge addressed
Digital banking fraud complaints rise faster than investigation and refund capacity
What this tool does
Triages digital banking fraud complaints for faster refunds: classifies UPI, card and net-banking fraud reports, checks zero-liability eligibility under RBI norms, and coordinates timelines across banks, the 1930 helpline and cybercrime portal workflows.
Other tools for Department of Financial Services
Are you from Department of Financial Services?
We will deploy this tool for your office free of charge — built, tested and handed over, with training for your team.
Contact the project team